Terms & Conditions

Please read these terms before using our referral service.

Acceptance of Terms

By accessing this website or calling our referral hotline, you agree to be bound by these Terms & Conditions. BrightSmile provides a connection service only; we are not a medical provider and do not provide dental treatments.

Dental Referral Service Scope

BrightSmile connects callers with independent, third-party licensed dentists and dental clinics. We do not employ the dentists, and we do not guarantee specific medical outcomes. The choice to seek treatment from a suggested provider is solely at the user's discretion.

Medical Disclaimer

If you are experiencing a life-threatening medical emergency, call 911 immediately. Our experts provide logistical assistance to find a dentist; they do not provide medical diagnosis or clinical advice over the phone.

Pricing & Insurance

While we help verify insurance compatibility, final costs, co-pays, and treatment fees are determined solely by the dental office performing the procedure. BrightSmile is not responsible for billing disputes between a patient and a dental clinic.

Limitation of Liability

BrightSmile is not liable for any malpractice, injury, or dissatisfaction resulting from treatments provided by a referred clinic. We act only as a marketing and referral hub. Users waive any claims against BrightSmile arising from clinical services received.

Call Recording

For quality assurance and to ensure accurate clinic matching, calls to our experts may be recorded and monitored.

Last Updated: December 22, 2025